How to Apply for the Heat Pump Rebate in Ontario (Step-by-Step Guide)

Written by Fred B
Updated on
date Nov 24, 2025
Category Heat Pump

How to Apply for the Heat Pump Rebate in Ontario

Are you thinking about installing a heat pump in your Ontario home? You’re not alone. More homeowners are making the switch to energy-efficient heating and cooling systems—and the good news is, there’s financial help available. Several rebate programs across the province can help cover a large portion of the cost.

The challenge, though, is knowing where to start. Between different program names, eligibility rules, and paperwork, the process can feel confusing if you’re not familiar with how it works.

In this blog, we’ll break down each available rebate program in simple terms, explain who qualifies, and walk you through the steps to apply. Whether you’re upgrading from oil, gas, or electric heating, you’ll find clear answers and helpful direction to get the most out of your rebate.

Heat Pump Rebate Options Available in Ontario

Ontario offers several rebate programs to assist homeowners in upgrading to energy-efficient heat pump systems. Depending on your current heating source, household income, and home type, you may be eligible for substantial financial support. Below is an overview of the main programs available:

Home Renovation Savings Program (HRS)

Eligibility:

  • Homeowners use natural gas or electricity for heating.
  • Applicable to single-family homes, semi-detached houses, townhomes, and mobile homes on permanent foundations.
  • Homes must be occupied for more than six months.

Rebate Amounts:

  • Up to $2,000 for cold climate air source heat pumps (natural gas).
  • Up to $7,500 for cold climate air source heat pumps (electric).
  • Up to $3,000 for ground source heat pumps (natural gas).
  • Up to $12,000 for ground source heat pumps (electric).

Application Process:

  • No energy audit required.
  • Complete an eligibility form.
  • Select a participating contractor who will handle the application and installation.

Energy Affordability Program (EAP)

Eligibility:

  • Low-income households.
  • Homes are primarily heated with electricity.

Rebate Amounts:

  • Covers 100% of heat pump costs.

Application Process:

  • Apply through the Independent Electricity System Operator (IESO).
  • No energy audit required.

Oil to Heat Pump Affordability (OHPA) Program

Eligibility:

  • Low-to-moderate-income households.
  • Homes are currently heated with oil.

Rebate Amounts:

  • Up to $10,000 upfront.

Application Process:

  • Apply through Natural Resources Canada (NRCan).
  • No energy audit required.

Check out this blog to learn more about switching from oil to an electric heat pump.

Steps to Apply for a Heat Pump Rebate in Ontario

Applying for a heat pump rebate in Ontario doesn’t have to be complicated. Whether you’re switching from oil, electric, or natural gas heating, the key is knowing where to start and what to expect. Here’s a simple breakdown of the steps most homeowners will follow:

Step 1 – Confirm Your Eligibility

Before you get too far into the process, you’ll want to be sure you actually qualify for one of the available heat pump rebate programs. This step is simple, but it can save you time and frustration later.

Start by identifying what type of heating system your home currently uses—natural gas, oil, or electricity. Each rebate program in Ontario targets different systems. For instance:

  • Homes heated with electricity may qualify for the Energy Affordability Program (EAP).
  • Oil-heated homes could fall under the Oil to Heat Pump Affordability (OHPA) Program.
  • If you’re using natural gas, the Home Renovation Savings (HRS) Program is likely your best fit.

Your income level can also impact your eligibility. Low-income households tend to qualify for programs that cover a higher percentage of the upgrade, or even the full cost. If you’re unsure where you stand, check each program’s criteria online or reach out to a participating contractor—they’re usually happy to walk you through it.

Step 2 – Choose a Participating Contractor

Once you know which rebate applies to you, the next step is to select a contractor that’s approved to work within that program. This part is more important than it might seem—your rebate depends on having the system installed by a registered contractor.

You can usually find a list of eligible contractors on the official websites for Save on Energy, NRCan, or the program itself. Some contractors also list their certification status directly on their websites. Be sure to double-check that the one you choose is listed under the specific program you’re applying for.

Looking for a trusted contractor? At Infiniti Home Comfort, we’re proud to be a qualified HVAC service provider in GTA, Ontario, offering expert heat pump installations that meet rebate program requirements. We’ll even guide you through the application process from start to finish.

Going with the right contractor also means they’ll help guide you through the paperwork and ensure the heat pump you install qualifies for the rebate. They’ve done this before, so their experience makes the process smoother and faster.

Step 3 – Complete the Application Process

This is where your contractor becomes your best ally. Most rebate programs allow the contractor to handle the bulk of the application on your behalf, but you’ll still need to provide a few important details.

Typically, you’ll be asked for:

  • Proof of homeownership (e.g., property tax bill or utility statement)
  • Documentation on your current heating system
  • Income verification (for income-based programs)
  • A signed agreement or form acknowledging the work to be done

Make sure you keep a copy of anything you submit, just in case you need to follow up later. And don’t be afraid to ask your contractor questions—they’ve likely been through the process multiple times.

Step 4 – Installation of the Heat Pump

Once your contractor is chosen and all the necessary paperwork is completed, the next step is scheduling the installation of your heat pump. This is a critical phase, as proper installation is key to ensuring the system works efficiently and meets the rebate program’s requirements.

During the installation, the contractor will ensure that your new heat pump is set up according to the program’s technical standards. They’ll also confirm that everything is running smoothly and the system is ready for use in your home.

At Infiniti Home Comfort, we specialize in professional heat pump installation that not only meets all industry standards but also aligns with Ontario’s rebate program requirements. Our expert team will work with you every step of the way to ensure your system is installed correctly and operating efficiently.

Be sure to verify that all the necessary inspections are completed, and don’t hesitate to ask your contractor for updates or clarifications during the process.

Step 5 – Receive Your Rebate

With the system installed and approved, you’re nearly there. The final step is receiving your rebate, and how that happens can vary by program.

In most cases, you’ll receive the funds either directly from the program administrator (like Save on Energy or NRCan) or as a reimbursement through your contractor. Timing also varies: some rebates are processed within a few weeks, while others can take a couple of months, depending on demand.

Be sure to ask your contractor upfront about the estimated timeline and whether there are any additional steps needed on your end.

Tips to Make the Process Smoother

Navigating the heat pump rebate process may seem a little complicated at first, but with the right approach, you can simplify it a great deal. Some helpful tips follow to help you navigate the process easily:

  1. Get Your Paperwork in Order Early
    Even as you start looking for a contractor, gather the documents that you might need. It could be proof of home ownership, energy bills, or previous rebate applications. It will save you from panicking later, especially when working under timelines.
  2. Be Clear About Your Eligibility
    Each rebate program has its own requirements, so sit down and take the time to read through which one you qualify for. Whether it’s your income, your heat source for your house, or something else, knowing the details upfront will keep you from being confused later. This can also make the application process faster because you won’t need to make any corrections or resubmissions.
  3. Communicate Regularly with Your Contractor
    Once you have chosen a participating contractor, keep the lines of communication open. Ask them about the procedures involved, what materials they will need, and if they have any projected timelines for installation. By being kept informed, you ensure that nothing gets omitted, and you do not get surprises when the work is nearly done.
  4. Ask for Program Guidance
    Some contractors, especially those familiar with the rebate programs, can help you in your own way. They can clarify any part of the application that boggles your mind and ensure that you are meeting all the requirements. If you’re unsure about something, don’t hesitate to ask.
  5. Double-Check the Installation Standards
    Prior to starting the installation, make sure that the system being installed meets the special needs of the rebate program. The professional contractor should be aware of them, but double-checking can’t hurt to make sure that everything is going according to plan.
  6. Stay on Top of Deadlines
    Heat pump rebates usually have deadlines for when you must apply and get your money. Make sure you understand when any paperwork must be turned in or the installation done so that you don’t forfeit your rebate. Having a checklist or reminder will keep you on track with the process.

By following these steps, not only will you make the process more efficient, but you’ll also ensure that your rebate application goes smoothly. With a little planning and the right help, you can optimize these programs and begin enjoying the benefits of a new energy-efficient heat pump.

Final Words

Navigating the process of applying for a heat pump rebate in Ontario can seem intimidating at first, but with the right steps and some guidance, it can be a smooth and rewarding process. By understanding the rebate programs available, qualifying for them, and following the application steps diligently, you can significantly contribute to your home’s energy efficiency while saving money.

At Infiniti Home Comfort, we’re here to make this process as easy as possible. As a trusted HVAC contractor, we offer professional heat pump installations and will guide you through every step, from confirming eligibility to submitting the paperwork. Whether you’re upgrading your heating system or opting for a more sustainable choice, we’re with you every step of the way.

Ready to take the plunge into a more energy-efficient home? Contact us today to get started with your heat pump installation and let us help you maximize your rebate opportunities.

Fred B

Fred B. is the CEO and Founder of Infiniti Home Comfort, bringing over 15 years of experience in the HVAC industry. He’s passionate about helping homeowners get the most out of their heating and cooling systems, and regularly shares practical insights to improve comfort, efficiency, and air quality at home.

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